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EPOD & Refusal Management

Price: Not Available
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Tracify’s ePOD solution replaces manual delivery paperwork with secure digital proof. Drivers capture customer signatures, photos, and delivery notes directly on their mobile app, instantly syncing to your operations dashboard. No more lost documents, delayed invoicing, or customer disputes — just seamless, verifiable deliveries.

Say goodbye to paperwork. Capture signatures, photos, and timestamps in real time with Tracify ePOD.


Key Benefits

  • Instant Proof – Digital signatures, photos, and GPS-stamped records at point of delivery.

  • Faster Invoicing – PODs sync instantly, cutting billing cycles from weeks to hours.

  • 🔍 Dispute Resolution – Resolve claims with verified evidence (photos, time, and location).

  • 📱 Customer Transparency – Send POD confirmations via SMS or email in real time.

  • 🔄 Seamless Integration – Works hand-in-hand with Tracify TMS and Scan2Load.


How It Works

  1. Driver Delivery → Upon drop-off, driver opens the Tracify mobile app.

  2. Capture Proof → Customer signs on-screen; driver adds photos and notes if required.

  3. Automatic Sync → POD instantly uploads with timestamp and GPS location.

  4. Real-Time Dashboard → Operations teams access verified proof immediately.

  5. Customer Notification → POD shared instantly with the customer for transparency.


Why It Matters for Logistics

Paper PODs slow down operations, create disputes, and delay invoicing. With Tracify ePOD, FMCG distributors and manufacturers can:

  • Reduce delivery disputes by up to 80%

  • Shorten invoice cycles from weeks to under 48 hours

  • Improve customer trust and satisfaction

  • Eliminate paperwork costs and inefficiencies


Customer Impact 

“With Tracify ePOD, we’ve eliminated paper PODs, cut billing delays, and disputes have dropped dramatically. Customers love the instant confirmation and we enjoy faster cash flow.”
— Logistics Director, Leading FMCG Distributor